Chatbase and Make — which one should you choose?

Make is rated higher (4.4/5). However, the best choice depends on your specific needs in terms of features and budget.

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Chatbase vs Make

A detailed comparison of Chatbase and Make in 2026 — features, pricing, and which tool is right for you.

🏆 Quick verdict: Make edges ahead with a ★ 4.4/5 score, but read the details below — the best choice still depends on your needs.

	Chatbase	Make
Rating	★ 4.2/5	★ 4.4/5
Pricing type	Freemium	Freemium
Starting price	$19/mo	$9/mo
Category	AI Chatbot Builder & Customer Support	AI Automation
Founded	2023	2012
Key features	Custom chatbot creation, Training on your own data, Website integration	Workflow automation, Connects thousands of apps, Visual interface

Chatbase

Build customer support chatbots from your own data

Chatbase lets you build AI chatbots trained on your business data to support customers right on your website.

Pros

Easy to build a chatbot
Highly customizable
Quick integration

Cons

Message limits by plan
Requires good-quality data

Try Chatbase ↗

Make

Visual workflow automation

Make (formerly Integromat) lets you connect thousands of apps and automate workflows through a visual drag-and-drop interface.

Pros

Powerful and flexible
Free plan available
Intuitive

Cons

Somewhat steep learning curve
Can get complex for large workflows

Try Make ↗

Chatbase vs Make: Which one should you choose?

If you prioritize easy to build a chatbot, Chatbase is worth considering. Conversely, if powerful and flexible matters more to you, go with Make. Both offer a free trial option, so it is best to try them out yourself before deciding.